![]() ![]() Opening Application Help from this screen will explain the various options. Note that depending on the Dispose To option you select different fields will enable per that option. First select the Dispose To option and then the Qty, Reason and the Inspector. Each RMA receipt can have multiple dispositions, for different types. The screen will switch to the Disposition tab. Once the RMA Disposition Receipts tab is populated with past Open RMA Receipts you will select a line for disposition and then select the 'New' icon in the toolbar to create the Disposition.Here a BPM can be created to create an Epicor Social Notification of the disposition or send an email to someone in Customer Service or quality so they can follow up on the next step. More on this topic and how to use the many Epicor Search Tools on my blog here. ![]() (Note: If RMA Disposition Entry will be used as the primary way to process RMA Dispositions you can setup a Named Search for RMA Disposition Status of Open and then assign that Named Search to the Auto Populate Data via Tools > Options.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |